Our Values

  • Arnold & Neely has over 150 years of combined experience, which means there is not any kind of debt we have not collected. Some need a firmer approach, while others simply need more negotiation, mediation and/or finesse.
  • Our firm prides itself on polish. Being able to determine the needs of the client while determining the needs of its customers; all the while having one goal in mind, resolution.
  • As the economy changes, so do the ways customers pay the creditors they do business with. We use up to date technology and experience to maximize your working capital and bring a resolution quicker than the national average.
  • At Arnold & Neely, we are partnered with multiple firms who specialize in securing low-interest lending for debtor companies. Not only does this help to resolve their outstanding balance with you, but it helps keep your customer in business.
  • Proactive communication and managing expectations with your customers is the foundation of our success. We roll this into our relationships with you as well.
  • Lastly, we leverage information to determine the viability of litigation in case it becomes necessary. Ultimately, providing you with the information you need to make an appropriate decision.

Our Mission

The mission of Arnold & Neely is to enable your organization to assign the entire effort of recovery performance to us with complete confidence that it will be managed with the highest level of competency, efficiency and in full compliance with all legal and regulatory statutes including but not limited to the FDCPA, FCRA, TCPA and HIPPA. To realize this vision, we have dedicated resources to developing and training our talented staff, striving to keep pace with advances in technology and evolving industry regulations. Our senior management team brings a wealth of experience to the company and uses every opportunity to continue to educate themselves with the goal of improving the client experience.

At Arnold & Neely, we recognize we are part of a continually evolving industry and increasingly global economy. It is our mission and commitment to continue to grow in a manner which will prioritize the aspirations of the recovery performance of our clients as we face the challenges of the future.

Have a Question for Us?

We pride ourselves on personal attention to customers. We provide insights and answers to all your questions. Simply fill out this short form and we will get back to you promptly.